Difference between revisions of "DSG communications"

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  <s>If you experience any problems with your [WordPress, Omeka, OJS] instance, please contact  
 
  <s>If you experience any problems with your [WordPress, Omeka, OJS] instance, please contact  
 
  [name] at [email] or [phone]. The best times to reach [name] are [reasonable contact times].</s>
 
  [name] at [email] or [phone]. The best times to reach [name] are [reasonable contact times].</s>
(To be included once we have more staff members.)
 
 
   
 
   
  As always, please feel free to contact the DSG at dsg@neu.edu for help with [project name],  
+
  As always, please feel free to contact the DSG at dsg@neu.edu <s>for help with [project name]</s>
  or submit another Service or Installation request on our website at  
+
''if you experience and problems with your [WordPress, Omeka, OJS] instance or need additional help with''
http://dsg.neu.edu/resources/service-request/ (general service requests) or  
+
  ''[project name].'' If you would like to submit additional Service or Installation request, please do so on  
 +
our website at http://dsg.neu.edu/resources/service-request/ (general service requests) or  
 
  http://dsg.neu.edu/resources/installation-request/ (installation requests).
 
  http://dsg.neu.edu/resources/installation-request/ (installation requests).
 
   
 
   
 
  [name], on behalf of the Digital Scholarship Group
 
  [name], on behalf of the Digital Scholarship Group
 +
 +
NOTE: Include struck out and delete italic text once appropriate DSG staff member is available.

Revision as of 13:52, 28 July 2014

Communications templates for regular DSG emails.

For Successful Installations of Omeka, OJS, or WordPress

Congratulations, a [WordPress, Omeka, or OJS] instance for [project name] has been set up successfully! 

Here are some details you will need to get started:

Where to find the [WordPress, Omeka, or OJS instance]: [URL]
How to login: [login instructions, including credentials, or how to register]
Contact information for issues with your [WP, O, or OJS instance]: [Name, email, phone number, 
reasonable hours of contact, or just the DSG email?]

Here are some helpful resources to help you get started with [WordPress, Omeka, or OJS]: [helpful resources]

As always, please feel free to contact [name] for help with [project name], or submit another 
Service or Installation request here: [website link]

[name], on behalf of the Digital Scholarship Group

A possible alternative? Mostly the same information but reformatted a bit, with more distinction for the login information and all contact information moved to the bottom. I was also thinking we might want both the direct contact information for whoever is setting up the instance as well as more general DSG contact information alongside the links to our service request webforms. - Sara

Congratulations, a [WordPress, Omeka, or OJS] instance for [project name] has been set up 
successfully! Here are some details you will need to get started:

* Web address: [url]
* Login information:
** Login credentials:
** Login instructions:
** Registration instructions:

Here are some useful resources to help you get started with [WordPress, Omeka, OJS]:

* [resource links]
* [resource links]

If you experience any problems with your [WordPress, Omeka, OJS] instance, please contact 
[name] at [email] or [phone]. The best times to reach [name] are [reasonable contact times].

As always, please feel free to contact the DSG at dsg@neu.edu for help with [project name]
if you experience and problems with your [WordPress, Omeka, OJS] instance or need additional help with
[project name]. If you would like to submit additional Service or Installation request, please do so on 
our website at http://dsg.neu.edu/resources/service-request/ (general service requests) or 
http://dsg.neu.edu/resources/installation-request/ (installation requests).

[name], on behalf of the Digital Scholarship Group

NOTE: Include struck out and delete italic text once appropriate DSG staff member is available.