Difference between revisions of "DSG communications"

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  Thank you for your response. The DSG would like to meet with you on [date] at [time] in order to  
 
  Thank you for your response. The DSG would like to meet with you on [date] at [time] in order to  
 
  discuss your project and its needs. Please let us know if your plans have changed and you will be  
 
  discuss your project and its needs. Please let us know if your plans have changed and you will be  
  unable to attend a meeting at this time.
+
  unable to attend a meeting at this time. We look forward to meeting with you and learning more
 +
about your project.
 
   
 
   
 
  [name], on behalf of the Digital Scholarship Group
 
  [name], on behalf of the Digital Scholarship Group

Revision as of 13:15, 25 August 2014

Communications templates for regular DSG emails.

For New Project Applications, Accepted

Dear [name],

Thank you for submitting a new project application to the DSG. After reviewing your 
application, we have decided that your project is a good fit for the DSG and would like 
to schedule an intake meeting to further discuss your project and its needs. Please let 
us know what times you will be available during the upcoming weeks. 

We also welcome you to invite any additional members of your project to attend the 
intake meeting. Just let us know the name and project role of those who will be in attendance.

Before your intake meeting, please review the document attached to this email. It contains 
a standard list of questions that will help you prepare for your intake meeting. This will help us 
focus the meeting and ensure that all important topics are covered in a timely manner.

[name], on behalf of the Digital Scholarship Group

NOTE: Attach the Project Intake Meeting Questions document. (to be linked here)

For New Project Applications, Rejected

For Date and Time of Project Intake Interview

Dear [name],

Thank you for your response. The DSG would like to meet with you on [date] at [time] in order to 
discuss your project and its needs. Please let us know if your plans have changed and you will be 
unable to attend a meeting at this time. We look forward to meeting with you and learning more
about your project.

[name], on behalf of the Digital Scholarship Group

For Omeka, OJS, or WordPress Installation Requests, Received

For Omeka, OJS, or WordPress Installations, Complete

Dear [name],

Congratulations, a [WordPress, Omeka, or OJS] instance for [project name] has been set up 
successfully! Here are some details you will need to get started:

* Web address: [url]
* Login information:
** Login credentials:
** Login instructions:
** Registration instructions:

Here are some useful resources to help you get started with [WordPress, Omeka, OJS]:

* [resource links]
* [resource links]

If you experience any problems with your [WordPress, Omeka, OJS] instance, please contact 
[name] at [email] or [phone]. The best times to reach [name] are [reasonable contact times].

As always, please feel free to contact the DSG at dsg@neu.edu for help with [project name]
if you experience and problems with your [WordPress, Omeka, OJS] instance or need additional help with
[project name]. If you would like to submit additional Service or Installation request, please do so on 
our website at http://dsg.neu.edu/resources/service-request/ (general service requests) or 
http://dsg.neu.edu/resources/installation-request/ (installation requests).

[name], on behalf of the Digital Scholarship Group

NOTE: Include struck out and delete italic text once appropriate DSG staff member is available.

For GitHub Repository Requests, Received

For GitHub Repository Requests, Complete