DSG communications

Communications templates

For New Project Applications, Accepted

Dear [name],

Thank you for submitting a new project application to the DSG. After reviewing your 
application, we have decided that your project is a good fit for the DSG and would like 
to schedule an intake meeting to further discuss your project and its needs. Please let 
us know what times you will be available during the upcoming weeks. 

We also welcome you to invite any additional members of your project to attend the 
intake meeting. Just let us know the name and project role of those who will be in attendance.

Before your intake meeting, please review the document attached to this email. It contains 
a standard list of questions that will help you prepare for your intake meeting. This will help us 
focus the meeting and ensure that all important topics are covered in a timely manner.

[name], on behalf of the Digital Scholarship Group

NOTE: Attach the Project Intake Meeting Questions.

For Date and Time of Project Intake Interview

Dear [name],

Thank you for your response. The DSG would like to meet with you on [date] at [time] in order to 
discuss your project and its needs. Please let us know if your plans have changed and you will be 
unable to attend a meeting at this time. We look forward to meeting with you and learning more
about your project.

[name], on behalf of the Digital Scholarship Group

For Omeka, OJS, or WordPress Installations, Complete

Dear [name],

Congratulations, a [WordPress, Omeka, or OJS] instance for [project name] has been set up 
successfully! Here are some details you will need to get started:

* Web address: [url]
* Login information:
** Login credentials:
** Login instructions:
** Registration instructions:

Here are some useful resources to help you get started with [WordPress, Omeka, OJS]:

* [resource links]
* [resource links]

If you experience any problems with your [WordPress, Omeka, OJS] instance, please contact 
[name] at [email] or [phone]. The best times to reach [name] are [reasonable contact times].

As always, please feel free to contact the DSG at dsg@neu.edu for help with [project name]
if you experience and problems with your [WordPress, Omeka, OJS] instance or need additional help with
[project name]. If you would like to submit additional Service or Installation request, please do so on 
our website at http://dsg.neu.edu/resources/service-request/ (general service requests) or 
http://dsg.neu.edu/resources/installation-request/ (installation requests).

[name], on behalf of the Digital Scholarship Group

NOTE: Include struck out and delete italic text once appropriate DSG staff member is available.

For GitHub Repository Requests, Received

Thank you for your request. We'll be happy to set up a GitHub repository for your project. 
There are two additional points we need to confirm with you first:

1. Public vs. private repositories
Do you want your GitHub repository to be public or private? By default, DSG repositories are 
public but we do have a small number of private repositories we can allocate when needed. 
If you'd like a private repository, please let us know why the data needs to be private. 
This setting can be changed later if your project's needs change.

2. GitHub user accounts
In getting started with GitHub, the first step is for you to create a personal GitHub account. 
Once you have an account, we can create a repository for you within the DSG organization, 
and add you as an administrator for that repository. Then you'll be able to add further users 
from your project team. If you already have a GitHub account, please let us know your user 
name. If you don't have one, please create one by visiting https://github.com and click 
"Sign up for GitHub," then send us your user name.

Once your account and repository are set up, you may find it helpful to read through 
our "Beginner's Guide to Git." We'll also be happy to set up 
a training meeting with you and your project to help you get started.